By placing an order through the jerseyny website, you agree to the terms outlined below. These policies are designed to ensure you fully understand our refund and return methods and procedures. This policy is applicable to domestic USA orders.
30-DAY RETURN POLICY
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be:
- In the same (new) condition as you received it.
- Unworn or unused, with tags.
- In its original packaging.
- Accompanied by the receipt or proof of purchase.
RETURN PROCESS
To initiate a return, please contact us at:
📧 Email: support@jersey-authentic.shop
If your return is accepted, we’ll provide:
- A return shipping label.
- Detailed instructions on how and where to send your package.
The inspection process may take 5-7 business days. After that, you’ll receive a new product at no additional cost (no return fee).
Note: Items sent back to us without first requesting a return will not be accepted.
DAMAGED, WRONG PRODUCTS, OR ISSUES
Please inspect your order upon receipt and contact us immediately if:
- The item is defective or damaged.
- You received the wrong item.
This allows us to evaluate the issue and make it right promptly. To return your product, please reach out at:
📧 Email: support@jersey-authentic.shop
EXCHANGES
We only exchange products if they are:
- Damaged.
- The wrong product or wrong size.
- Defective.
To request an exchange, please contact us at:
📧 Email: support@jersey-authentic.shop
RESTOCKING FEE
We do not charge a restocking fee on returns.
RETURN SHIPPING FEE
We do not charge a return shipping fee on returns.
REFUNDS & ORDER CANCELLATION
- If the product is still being processed, you are eligible for order cancellation and a full refund.
- If your order has already been fulfilled and you received a UPS, DHL, or USPS tracking number, you must wait until the package arrives to initiate the return process.
DISCLAIMER
These policies are verified for jerseyny and may be used to address any claims. Please ensure that you have read and understood these policies before placing your order.
For further inquiries, please contact us at:
📧 Email: support@jersey-authentic.shop